Many companies treat customer support as an afterthought. The fact is, customer support is often the first contact for many customers with your company. Many businesses don’t have adequate customer support and even though they've spent thousands building their brand, as a result of this oversight, their customers may end up with a negative impression.
So, what can you do to make your customer feel like they're getting the help they need, when it's most important? Here are a few tips for building a customer support system that will leave your customers loving your brand!
You've invested a lot of time and money into attracting and securing top talent for your organization. Once you bring new employees on board, it’s important to take the time to create a comfortable working space that's equipped with the office supplies they’ll need to succeed.
Here are a few items that will help them make a smooth transition on their first day on the job:
Today, buying a new office printer can be a tricky decision! With so many different types, features and technologies available, narrowing down choices can become a daunting task. To help you match your customer with their perfect printer, start by asking these five questions to narrow their focus.
Today, security is a must - both online and in the office. Although more and more information storage and sharing is happening online, the fact is most businesses still rely on paper in their day-to-day operations. In fact, most data breaches in small and medium-sized businesses don't happen online, they happen when a critical document is left unsecured.
When it comes to purchasing printer paper you may be tempted to pick any old bundle off the shelf—that is until you notice that each one is slightly different, and the outer packaging contains wording and numbers that you have no idea how to decipher.
Just as it's important to choose the right print equipment, it's vital to choose the right type of paper to go in it, to enhance the look, feel and quality of printed materials. The question is: How do you differentiate one type of paper from another? The secret lies in understanding printer paper terminology and learning a number of common words and phrases to determine which type of paper is the right fit.